ITIL® 4 Specialist: Create, Deliver, and Support (CDS) Certification Training
The ITIL® 4 Specialist: Create, Deliver, and Support (CDS) module by InfoSecWings is designed for IT professionals and leaders responsible for developing, delivering, and managing digital products and IT services.
This certification focuses on integrating service management practices, optimizing workflows, and improving efficiency in IT operations. Key areas covered include software development, deployment strategies, continuous monitoring, and proactive support to enhance service quality.
By mastering ITIL 4 CDS, professionals can streamline IT service delivery, reduce downtime, and ensure seamless customer experiences. This module is essential for those aiming to align IT operations with business objectives while driving innovation and agility in service management.
InfoSecWings offers expert-led training to help you gain practical skills and achieve ITIL certification success.
Why Enroll in ITIL® 4 Specialist: Create, Deliver, and Support (CDS) with InfoSecWings?
At InfoSecWings, we offer top-tier ITIL® 4 CDS certification training, empowering IT professionals with the expertise to streamline service management and improve IT operations. Our comprehensive program ensures you gain practical skills to enhance efficiency, optimize workflows, and drive business success in the digital era.
Through hands-on learning, real-world case studies, and expert-led sessions, you’ll master ITIL best practices for designing, delivering, and supporting digital services. Whether you’re an IT manager, service desk professional, or technical expert, this course will help you stay ahead in today’s evolving IT landscape.
With InfoSecWings, you get access to flexible learning options, expert guidance, and industry-recognized certification preparation. Our training ensures that you not only pass the ITIL 4 CDS exam but also gain the confidence to implement best practices in your organization. Elevate your career with a certification that enhances your expertise in IT service delivery, customer satisfaction, and operational excellence.
Key Highlights of ITIL® 4 Specialist: Create, Deliver, and Support (CDS) Training Join InfoSecWings and take the next step in your ITIL 4 certification journey to drive excellence in IT service management and business success!
Course Content
Master ITIL 4 CDS concepts, including service design, development, deployment, and continuous improvement.
Expert-Led Training
Learn from certified ITIL practitioners with hands-on industry experience and real-world implementation expertise.
Flexible Learning Modes
Choose from online self-paced, instructor-led, corporate training sessions, or customized group workshops.
Exam Preparation Support
Get access to comprehensive study materials, practice tests, and expert guidance to confidently ace the certification exam.
Real-World Case Studies
Gain practical insights through interactive sessions, hands-on exercises, and real-world business scenarios.
Career Growth & Certification
Earn a globally recognized credential that enhances job prospects and career advancement in IT service management.
About the ITIL® 4 Specialist: Create, Deliver, and Support (CDS) Certification Course
The ITIL® 4 Specialist: Create, Deliver, and Support (CDS) certification training by InfoSecWings is designed for IT professionals who manage IT-enabled services, ensuring smooth service delivery, optimized workflows, and continuous improvement. This course provides in-depth knowledge of IT service management (ITSM) best practices, value stream mapping, and automation strategies to enhance IT operations, service quality, and customer satisfaction. Participants will gain expertise in service design, development, deployment, monitoring, and performance optimization, aligning IT services with business goals to drive digital transformation.
This ITIL 4 CDS training course covers essential topics, including:
✅ Service Value System (SVS) and Value Streams – Understanding how IT services create and deliver business value.
✅ Service Design & Development – Best practices for designing, building, and optimizing IT-enabled services.
✅ Deployment & Release Management – Effective release strategies, deployment automation, and minimizing service disruptions.
✅ Monitoring & Continuous Improvement – Real-time service tracking, performance analysis, and proactive improvement methodologies.
✅ Workforce & Team Management – Enhancing collaboration, resource allocation, and team productivity in IT operations.
✅ ITSM Tools & Automation – Leveraging AI-driven ITSM solutions and automation for efficient service management.
This ITIL 4 Specialist CDS certification training is ideal for:
✔ IT professionals involved in service management, IT support, and operational efficiency.
✔ IT managers, team leads, and service desk professionals handling IT operations and service delivery.
✔ DevOps engineers, ITSM specialists, and IT operations professionals working with service workflows.
✔ Business and digital transformation leaders looking to enhance IT-enabled service performance.
✔ Individuals aiming for the ITIL 4 Managing Professional (MP) certification.
To be eligible for the ITIL 4 CDS certification exam, candidates must have:
🔹 ITIL® 4 Foundation Certification (mandatory).
🔹 A basic understanding of IT service management frameworks.
🔹 Experience in IT service design, development, or operations (recommended but not required).
📌 Exam Type: Multiple-choice questions (MCQs).
📌 Number of Questions: 40.
📌 Duration: 90 minutes.
📌 Passing Score: 70% (28 out of 40 correct answers).
📌 Exam Mode: Online or paper-based via an accredited exam provider.
📌 Open Book: No.
By completing the ITIL 4 CDS certification training, you will:
✔ Master ITIL 4 principles for creating, delivering, and supporting IT-enabled services.
✔ Learn how to design, implement, and optimize service value streams for enhanced IT operations.
✔ Gain expertise in automation, service performance monitoring, and problem resolution.
✔ Develop skills to align IT services with business objectives and drive digital transformation.
✔ Be fully prepared to pass the ITIL 4 CDS exam and advance your career in IT service management.
Success Stories That Inspire: ITIL 4 CDS Certification
Frequently Asked Questions (FAQs)
What is ITIL® 4 Specialist: Create, Deliver, and Support (CDS) certification?
The ITIL 4 CDS certification is a professional qualification that focuses on designing, delivering, and optimizing IT-enabled services to enhance business value. This module covers service value streams, operational workflows, automation, and IT service management (ITSM) best practices to improve service efficiency, deployment, and performance monitoring. It is a key part of the ITIL 4 Managing Professional (MP) certification path.
Who should take this ITIL 4 CDS training course?
This course is ideal for:
✔ IT professionals managing IT services, operations, and support teams.
✔ IT managers, service desk leads, and operations analysts involved in ITSM.
✔ DevOps engineers, software developers, and IT operations specialists looking to optimize service workflows.
✔ Business transformation and IT governance professionals improving service delivery and efficiency.
What topics are covered in the ITIL 4 CDS course?
Candidates must have the ITIL® 4 Foundation Certification before attempting the ITIL 4 CDS exam. A basic understanding of IT service management frameworks, digital operations, and service design principles is recommended.
What is the ITIL 4 CDS exam format?
📌 Exam Type: Multiple-choice questions (MCQs)
📌 Number of Questions: 40
📌 Duration: 90 minutes
📌 Passing Score: 70% (28 out of 40 correct answers)
📌 Exam Mode: Online or paper-based via accredited ITIL exam providers
📌 Open Book: No
What are the career benefits of PRINCE2® certification?
This ITIL 4 CDS certification training includes:
✅ Service Value System (SVS) and Value Streams – Optimizing IT services to maximize business value.
✅ Service Design & Development – Best practices for building and refining IT-enabled services.
✅ Deployment & Release Management – Improving software releases, change management, and automation.
✅ Service Performance Monitoring – Real-time tracking, IT operations analytics, and problem resolution.
✅ Workforce & Team Management – Enhancing IT team collaboration, efficiency, and service excellence.
✅ ITSM Tools & Automation – Leveraging ITIL-compliant automation tools for digital transformation.
How long does ITIL 4 CDS training take?
The course duration depends on the training format:
✔ Instructor-Led Training: 2-3 days intensive sessions.
✔ Self-Paced Online Learning: Flexible completion based on individual study pace.
✔ Corporate Training: Customized programs for IT teams and enterprises.
What learning options does InfoSecWings offer?
InfoSecWings provides multiple learning formats to suit different needs:
✔ Online Self-Paced Training – Study at your own pace with lifetime access to materials.
✔ Instructor-Led Virtual Classes – Live online training with expert instructors.
✔ Corporate & Group Training – Tailored sessions for enterprises and IT teams.
Will I receive a certificate after completing the course?
Yes! Upon course completion, you will receive an ITIL 4 CDS training certificate from InfoSecWings. To earn the official ITIL 4 CDS certification, you must pass the exam through an accredited ITIL exam provider.
What career benefits does the ITIL 4 CDS certification offer?
The ITIL 4 CDS certification enhances your expertise in IT service delivery, IT operations, and digital transformation. It helps you:
✔ Advance your career in IT service management (ITSM).
✔ Improve job opportunities in IT operations, DevOps, and service delivery.
✔ Increase earning potential and industry recognition with a globally recognized credential.
✔ Enhance business agility, IT governance, and process automation skills.
How do I enroll in the ITIL 4 CDS course and schedule the exam?
You can register for the ITIL 4 CDS training with InfoSecWings by selecting your preferred learning mode. The ITIL 4 CDS certification exam can be scheduled through an accredited ITIL exam provider.